Frequently Asked Questions
What specific benefits and services do members get?
By joining our membership program, you can enjoy professional digital marketing services including website building, search engine optimization, multilingual content marketing, video production, social media promotion, etc. These services can help increase your brand awareness, get more website traffic, and reach more potential customers worldwide. Different membership levels have access to different quantities and types of services.
Is there a contract or minimum membership period required?
We offer flexible membership services with no minimum contract period required. You can upgrade, downgrade, or cancel your membership at any time by contacting our team. We aim for long-term partnerships, with a focus on truly creating value for customers.
How is payment handled and can I pay in installments?
We accept payment via credit card, PayPal, bank transfer, etc. Installment payment plans splitting the fee over 3-12 months are also available, making it easier on cash flow. You get access to membership benefits immediately after payment.
What languages are services provided in?
We provide services in Chinese, English, Arabic, and other languages, helping you with localized digital marketing to better target overseas markets.
Can I change membership levels after joining?
Yes, you can upgrade or downgrade your membership level by contacting our team, and we will adjust services and fees accordingly. Feel free to upgrade anytime to get more services.
Can I request a refund if unsatisfied?
We make every effort to provide top-notch service and quality to customers. If you are genuinely unsatisfied, we can provide prorated refunds for any unused portion of already paid for services.
What expertise does your team cover?
We have expertise in website building, digital marketing, multilingual translation, security industry resources, and more. Our team has extensive experience providing specialized support.
What materials are needed to create security industry content?
We need Chinese materials from you including product catalogs, case studies, company backgrounders, etc. We take care of translation and content packaging. High-quality product images and videos are also very helpful.
How long does it take to see results from promotion services?
You typically see increased website traffic and customer inquiries starting in 1-3 months. We provide data analysis so you can track results in real time.
How do you ensure high-quality content?
We have professional translation and editing teams to ensure top-notch English content output. We also provide finished content for your review to confirm accuracy.
What does Google Ads management include?
Our Google Ads services include keyword research, account setup, ad optimization, campaign management, and performance tracking to deliver quality traffic.
Can you help improve search engine ranking?
Yes, we offer SEO services to boost your search engine rankings through keyword optimization, content building, and other tactics.
How long does website design and creation take?
For a completely new professional company site, design through content population, it typically takes 1-2 months end to end.
What should I consider for product video production?
We recommend providing high-quality visual assets and product demos planned out in advance. Video production timelines are around 2-3 weeks.
What materials are needed to set up social media accounts?
Please provide company logo images, product photos, company overview, etc. We handle all account setup, page design, etc.
What potential legal risks are there in promoting security content?
Some sensitive regions may impose restrictions on security content. We discuss upfront to align on promotion approach and avoid legal risks.
Could services be suddenly terminated for political reasons?
No. We are committed to operating legally and compliantly, avoiding disruption from political factors. Feel free to use our services with confidence.
What tracking and analytics reporting do you provide?
We provide regular reports on website traffic, search rankings, social engagement, and more so you can monitor promotion effectiveness in real-time.
How is customer privacy and data security ensured?
We take customer privacy very seriously, employing encryption, access controls, and other measures to ensure data security.
What payment and invoicing related questions do you have?
Our payment options are very flexible. We provide professional invoices fully covering your legal interests. Please contact us with any related questions.